Shipping policy

Shipping Policy

Thank you so much for shopping with Kat’s Next Chapter ♡ Each order is thoughtfully prepared and packaged with care before beginning its journey to you.

Please review our shipping information below before placing your order.

Processing Times

Kat’s Next Chapter is a small business, and many of our products are handmade, hand-finished, or carefully curated and packaged.

Please allow 3–5 business days for your order to be processed and prepared for shipment.

Processing times do not include weekends, holidays, or carrier transit times.

During new releases, holidays, sales, or periods of high order volume, processing may take slightly longer. We appreciate your patience while your order is being prepared with care. ♡

Shipping Rates

Shipping costs are calculated and displayed at checkout based on your order and the shipping options available.

Orders of $50 or more qualify for FREE standard shipping within the United States.

Any applicable shipping charges will be shown before you complete your purchase.

Shipping & Delivery

Once your order has been shipped, you will receive a shipping confirmation with tracking information when available.

Please keep in mind that estimated delivery dates provided by the shipping carrier are estimates and are not guaranteed.

Once a package has been transferred to the shipping carrier, transit times are outside of Kat’s Next Chapter’s direct control. Delays may occasionally occur due to weather, holidays, carrier disruptions, or other circumstances beyond our control.

Tracking Your Order

If tracking is available for your shipment, tracking information will be provided once your order has shipped.

Please allow some time for tracking information to update after receiving your shipping confirmation, as carriers may not scan packages immediately.

Incorrect or Incomplete Shipping Addresses

Customers are responsible for providing a complete and accurate shipping address at checkout.

Please double-check your shipping information before submitting your order.

If you notice an error in your address after placing an order, contact us immediately at KatsNextChapter2026@gmail.com.

We will do our best to update the address if the order has not yet shipped, but we cannot guarantee that changes can be made once an order has entered processing or has been shipped.

If a package is returned to Kat’s Next Chapter because of an incorrect or incomplete address provided by the customer, the customer may be responsible for additional shipping charges to have the order resent.

Lost Packages

If your tracking information has not updated for an extended period or you believe your package may have been lost in transit, please contact the shipping carrier first for additional information.

You may also email us at KatsNextChapter2026@gmail.com with your name and order number, and we will do our best to assist you with determining the appropriate next steps.

Kat’s Next Chapter is not responsible for carrier delays or packages lost due to an incorrect shipping address provided by the customer.

Packages Marked as Delivered

If tracking shows that your package has been delivered but you cannot locate it, please:

Check around your delivery location, including porches, side doors, mailboxes, and other areas where the carrier may have left the package.
Check with household members or neighbors who may have accepted the package.
Contact the shipping carrier for additional delivery information.

Kat’s Next Chapter is not responsible for packages that are lost or stolen after being marked as delivered by the shipping carrier.

However, please feel free to contact us and we will do our best to assist you in determining the appropriate next steps.

Damaged Packages or Incorrect Items

If your order arrives damaged, defective, or contains an incorrect item, you must contact Kat’s Next Chapter within 3 days of the package being marked as delivered.

Please email KatsNextChapter2026@gmail.com with: